Terms of service

Owner: DISRUPTIVE TEMPLE, S.L.

Tax ID (NIF): B13964622

Registered office: Ctra. N-II, Km. 644, Torre D’Ara, planta 0 – Business Center, 08302 Mataró (Barcelona), Spain.

Contact and support email: hello@uptak.com

Website: www.uptak.com

These Terms and Conditions govern the online purchase of UPTAK products made through the website www.uptak.com.

The Founding Drop consists of a limited edition of 222 units of the UPTAK product, marketed under the presale or preorder modality.

These conditions apply to standard purchases made through the website, without prejudice to the mandatory rights corresponding to buyers who have the legal status of consumers and users. In the case of collaborations, volume purchases, partner agreements or specifically negotiated conditions, UPTAK may establish different particular terms.

The purchase within the Founding Drop grants the buyer the assignment of one unit of the limited edition, while stocks last.

The purchase does not grant a mere abstract priority or a right of future preference, but the effective reservation of one of the available units, once the payment has been correctly confirmed.

Once the 222 units are sold out, UPTAK will not accept new purchases under this launch, unless expressly communicated on the website.

The Founding Drop represents an initial phase of launching and validating the UPTAK community. The purchase of one unit may carry, if UPTAK so decides, the possibility of accessing communications, contents or experiences linked to this limited edition. Unless expressly indicated in the product sheet or in a specific contractual communication, such accessory elements do not form an essential part of the main subject of the contract.

UPTAK markets in this launch a product in the first production or initial manufacturing phase.

The information shown on the website regarding availability is updated according to the available stock of the Founding Drop. However, all purchases are subject to technical validation of the transaction and to actual availability.

If, for any exceptional cause, a purchase were formalised when there were no units available, UPTAK shall communicate this to the buyer without undue delay and shall proceed with the full refund of the amounts paid by the same means of payment used, unless another is expressly agreed.

To make a purchase, the user must follow the checkout procedure enabled on the website, providing the required data and confirming the order with an obligation to pay.

Before finalising the purchase, the user may review the contents of the cart, correct errors in the data entered and modify the shipping or billing information within the tools enabled by the platform.

Once the purchase process is completed, the user will receive an electronic order confirmation at the email address provided, with the summary of the operation and the corresponding record.

The price shown for the Founding Drop corresponds to the final price of the product, with applicable indirect taxes included when it is legally appropriate to display them in this way in the territory of purchase or at checkout.

Unless expressly indicated otherwise on the website or in the purchase process, the price of the Founding Drop includes the UPTAK product acquired in presale, the corresponding taxes and standard shipping to the destination permitted by the website.

This is not a deposit or a partial payment. The amount paid at the time of purchase corresponds to the total price of the presale and there will be no subsequent additional payments for the product, unless the buyer himself requests additional services or special modalities expressly offered separately.

In purchases with international delivery, the price includes standard shipping to the destination offered by the website. However, if the regulations of the destination country impose tariffs, customs duties, import taxes, clearance fees or equivalent charges not passed on at checkout, such amounts may correspond to the buyer.

The means of payment available shall be those enabled at checkout at any given time. These may include, depending on technical and geographical availability, payment by card, Shop Pay, Google Pay, Klarna or other methods integrated by the platform.

UPTAK does not necessarily store the full data of the payment instrument when processing is carried out through the secure infrastructure of the corresponding provider.

The purchase shall only be deemed confirmed when the payment has been correctly authorised and validated.

The contract shall be deemed concluded when the buyer correctly completes the purchase process and UPTAK sends the order confirmation electronically or shows unequivocal confirmation on screen.

After the purchase, the user will receive an automatic confirmation email, an order or preorder record will be generated and the corresponding unit will be assigned within the Founding Drop, except in the case of technical incident, fraud or actual lack of availability.

UPTAK may retain electronic evidence of the contracting process for purposes of proof, traceability, customer service and regulatory compliance.

UPTAK will issue the corresponding invoice for the purchase according to the data provided by the buyer.

The buyer undertakes to enter truthfully, accurately and completely the data necessary for billing and delivery. UPTAK shall not be liable for delays, delivery errors or incidents arising from incorrect or incomplete data provided by the buyer.

The invoice may be issued in electronic format. The buyer may request, where applicable, a paper invoice or an alternative medium at no additional cost when legally appropriate.

Delivery of the product corresponding to the Founding Drop is scheduled from June 2026.

This date is estimated in nature, as it is a first production and a presale operation. The buyer expressly accepts this estimated nature of the delivery date.

UPTAK undertakes to inform the buyer of any relevant change affecting the delivery forecast, to communicate with reasonable notice significant delays of which it is aware and to maintain reasonable support channels regarding the status of the preorder.

UPTAK will make deliveries in the territories enabled at checkout.

Standard shipping is included in the price of the Founding Drop. If the buyer requests a special delivery modality that implies a higher cost, the additional amount will be indicated before finalising the purchase, if such option were available.

UPTAK may use external logistics providers for transport management. Delivery shall be considered made when the product is made available to the buyer or to the third party designated by him.

Without prejudice to the legal right of withdrawal that may correspond to consumers after receipt of the goods, UPTAK offers a commercial policy of free cancellation of the preorder during the 14 calendar days following order confirmation.

To request this commercial cancellation, the buyer must write to hello@uptak.com, sufficiently identifying the order.

If the request is submitted within that period and the purchase is not affected by fraud, abuse or exceptional incident, UPTAK will refund the full amount paid by the same means of payment used in the purchase, unless another is expressly agreed.

This commercial cancellation is a more favourable condition voluntarily offered by UPTAK and does not replace or limit the mandatory rights of consumers.

After 14 calendar days from order confirmation, the preorder shall cease to be freely cancellable by mere convenience of the buyer, except in the cases provided by applicable mandatory regulations, when there is a breach attributable to UPTAK, when definitive unavailability occurs or when a relevant delay occurs that is not accepted by the buyer under the terms provided in these conditions.

In the event of justified termination of the contract for reasons attributable to UPTAK, the buyer shall be entitled to a full refund of the amounts paid, without prejudice to other rights that may legally correspond to him/her.

If UPTAK foresees a relevant delay with respect to the estimated date communicated, it will inform the buyer by email or other reasonable means.

In such cases, UPTAK may offer one of the following options, depending on the specific situation: maintain the preorder, accept a new reasonable estimate of delivery or terminate the purchase with a full refund.

When legally appropriate, the buyer may summon UPTAK to perform within an additional period appropriate to the circumstances. If UPTAK does not comply within that additional period, the buyer may terminate the contract under the legally applicable terms.

This section applies only to those who have the legal status of consumer or user.

In distance sales of goods, the consumer is generally entitled to a period of 14 calendar days to withdraw from the contract from the receipt of the product, unless a legal exception applies.

The exercise of withdrawal is not subject to a specific formality. It shall be sufficient for the consumer to unequivocally communicate his/her intention to withdraw to UPTAK, for example by writing to hello@uptak.com, indicating his/her data and the order number. UPTAK may additionally enable specific forms or online functionalities to facilitate this exercise.

Once withdrawal has been validly exercised, UPTAK will refund the amounts paid without undue delay and, in any case, within the applicable legal period, using the same means of payment used by the consumer, unless expressly agreed otherwise and at no additional cost to the consumer.

The mandatory protections recognised by consumer regulations do not apply to those acting within the scope of their business or professional activity.

If the buyer acquires the product as a company, professional or entity for purposes linked to its activity, it shall be understood that the buyer does not act as a consumer for the purposes of consumer regulations, without prejudice to the fact that UPTAK may contractually recognise certain facilities or commercial policies.

The commercial cancellation policy of clause 12 may also apply to this type of buyer unless, due to the nature of the operation, volume or particular agreement, different conditions are agreed.

In purchases made by consumers, UPTAK shall be liable for the lack of conformity existing at the time of delivery under the terms provided by applicable regulations.

In general, in contracts for the sale of goods with consumers, the trader is liable for lack of conformity that becomes apparent within the legal period in force from delivery.

Damages or incidents due to improper use, incorrect handling, normal wear and tear, accident, failure to follow instructions or causes not attributable to UPTAK are excluded from this legal guarantee.

To process any conformity incident, the buyer must write to hello@uptak.com.

UPTAK offers support before and after the purchase for matters related to product information, purchase and preorder process, order status, delivery, incidents and exercise of rights related to the purchase.

Contact: hello@uptak.com

Personal data provided during the purchase process will be processed in accordance with the UPTAK Privacy Policy.

In general, the data will be used to manage the preorder and the order, process the payment, coordinate delivery, issue an invoice, provide support and send communications regarding the status of the purchase.

The buyer's email will only be used for marketing or commercial communications when there is a sufficient legitimising basis and, in particular, when the user has given the corresponding consent or another applicable legal ground applies.

These conditions are available, at least, in Spanish. UPTAK may offer versions in other languages for informational or commercial purposes.

In the event of discrepancy between versions, the Spanish version shall prevail, unless applicable mandatory regulations provide otherwise.

Before initiating the purchase procedure, the user may consult these conditions in a permanent, free and easily accessible manner from the website.

After the conclusion of the contract, UPTAK will send the buyer an electronic confirmation of the contracting carried out.

Electronic contracting shall be governed, in addition to these conditions, by applicable civil and commercial legislation and by the regulations on consumer protection and information society services.

UPTAK may modify these conditions at any time. The conditions applicable to each purchase shall be those in force and published at the time the buyer formalises his/her order.

If any of the clauses of these Terms and Conditions is declared null, invalid or inapplicable, such nullity shall not affect the rest of the clauses, which shall continue to be fully valid and effective, unless the clause affected is essential.

These conditions are governed by Spanish law.

When the buyer has the status of consumer, any dispute shall be submitted to the courts and tribunals of the consumer's domicile or to those competent in accordance with applicable mandatory regulations.

In cases where the buyer does not have the status of consumer, the parties shall submit, unless mandatory rule to the contrary, to the courts and tribunals of Barcelona.

You should only complete and send this form if you wish to withdraw from the contract.

To the attention of DISRUPTIVE TEMPLE, S.L., Ctra. N-II, Km. 644, Torre D’Ara, planta 0 – Business Center, 08302 Mataró (Barcelona), Spain, and email hello@uptak.com.

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods:

Order received on:

Name of consumer(s) and user(s):

Address of consumer(s) and user(s):

Signature of consumer(s) and user(s) (only if this form is submitted on paper):

Date: